Helplines and Possible Support Networks

We are finding ourselves in uncertain times sometimes just knowing where we can go to ask for help can be so reassuring .

Helplines, crisis lines, and suicide hotlines allow you to communicate in your way and in your time. They help you to take charge and offer a channel that can free you to discuss matters that you might find too risky to share face to face.

Helplines, crisis lines, and suicide hotlines have three things in common:

1) they are often available to call 24 hours a day, seven days a week
2) they don’t cost you anything 
3) they are confidential

If you find your self in a challenging emotional situation and need to speak to a trained counsellor, calling a helpline, crisis line, and or a suicide hotline offers a great way to be heard and get sound advice. You are not alone. 

Below is a list of helplines, crisis lines, and suicide hotlines in the United Kingdom and Ireland. Please choose one and call the appropriate number. The person who answers is likely to be able to guide you to the right place if they cant help. 

Crisis/Suicide/Helplines: United Kingdom & Ireland 

Samaritans UK & Ireland 

Samaritans UK & Ireland offer 24-hour emotional support to anyone in distress or at risk of suicide throughout the UK & Ireland. They have 201 branches open 365 days a year, where people can also talk in person. 
Tel: 116 123

Connect Counselling

Connect offers a free telephone counselling and support service for any adult who has experienced abuse, trauma or neglect in childhood. Their service is available from 6-10 pm, Wednesday to Sunday.

Tel: 1800 477 477 (Ireland)

Tel: 00800 477 477 77 ( UK and Northern Ireland)

Tel: 00353 (0) 1 865 7495 ( Outside ROI and UK)


Campaign Against Living Miserably Help and support for young men aged 15-35 on issues which include depression and suicide.
Tel: 0800 585858

HopeLine UK 

For practical advice on suicide prevention
Tel: 0800 068 4141 

Lifeline (N.Ireland) 

For anyone in N.Ireland who is in distress or despair. Immediate help on phone 24 hours a day 7 days a week. Face to face counselling can be arranged, also befriending, mentoring. Issues dealt with include suicide prevention, self-harm, abuse, trauma, depression, anxiety.
Tel: 0808 808 8000

Premier Lifeline 

Helpline providing a listening service, information, emotional and spiritual support from a Christian perspectiveHelpline providing a listening service, information, emotional and spiritual support from a Christian perspective
Tel: 0300 111 0101

Breathing Space 

Breathing Space provides emotional support and assistance to people in Scotland who are depressed, in crisis or at risk of suicide. They are operating from 6 pm to 2 am. 
Tel: 0800 83 85 87 

Scotland’s domestic abuse and forced marriage helpline 

Scotland’s domestic abuse and forced marriage helpline is open 24 hours a day to help and give emotional support to anyone with experience of domestic abuse or forced marriage. 
Tel: 0800 027 1234 

Anxiety UK

Anxiety UK provides information and support to people in the UK who have have been diagnosed with an anxiety condition. They are open every Monday to Friday, from 9.30 am to 5.30 pm. 

Tel: 03444 775 774 

Bipolar UK

Bipolar UK provides 24-hour information and support to people in the UK who are living with manic depression or bipolar disorder. 

Tel: 0333 323 3880 


Mind provides advice and support to empower anyone in the UK who are experiencing a mental health problem. Their lines are open 9 am to 6 pm, Monday to Friday. 

Tel: 0300 123 3393 

No Panic

No Panic offers support and services over the telephone to people in the UK who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders including those people who are trying to give up Tranquillisers. Their line is available from 10 am to 10 pm every day of the year. After 10:00 pm their number plays a recording of a Breathing and Relaxation Technique. 

Tel: 0844 967 4848 

OCD Action

OCD Action provides support and information for people in the UK with OCD, carers and anyone who is concerned that they, or their friends or relatives, may have OCD or a related disorder. The Helpline is open from 9.30 am until 5.00 pm Monday to Friday. 

Tel: 0845 390 6232, 44 20 7253 5272 


SANE provides emotional support, guidance and information to anyone in the UK who are affected by mental illness, including families, friends and carers. They are open from 10 am to 10 pm, Monday – Friday. 

Tel: 0300 304 7000 


Childline offers 24-hour free, private and confidential service to children and parents throughout the UK. Whatever your worry, whenever you need help, they can help you anytime. 

Tel: 0800 1111 


Refuge offers 24-hour services and support to women and children in the UK who are experiencing domestic abuse. 

Tel: 0808 2000 247 


National Society for the Prevention of Cruelty to Children offers 24-hour help and support to children in the UK who are experiencing abuse or neglect. 

Tel: 0808 800 5000 

National Gambling Helpline

National Gambling Helpline offers 24-hour free and confidential support, information and advice on problem gambling to people in the UK, either via telephone or online. 

Tel: 0808 8020 133 

Narcotics Anonymous

Narcotics Anonymous offers support and advice to people in the UK who have a drug problem. The NA Helpline is open until midnight, seven days a week. 

Tel: 0300 999 1212 

National Dementia Helpline

National Dementia Helpline provides information, advice and emotional support to anyone in the UK affected by dementia. They are open seven days a week from 9 am–5 pm. 

Tel: 0300 222 11 22 

Cruse Bereavement Care

Cruse Bereavement Care offering a listening ear and emotional support to anyone in the UK who has lost someone they love or been affected by a bereavement. The helpline is open Monday-Friday 9:30 am -5:00 pm. 

Tel: 0808 808 1677 

Rape Crisis

Rape Crisis National Helpline offers confidential emotional support, information and referral details to women and girls in the UK who have experienced sexual violence. Open between 12:00 -14:30 and 

19:00 – 21:30 every day of the year. 

Tel: 0808 802 9999 

Victim Support

Victim Support provides 24-hour confidential support and information to people in England and Wales who have been affected by crime. 

Tel: 0808 168 9111 


Beat offers support to people in the UK who have or are worried they have an eating disorder, as well as others, affected such as friends and family members. Beat’s support services are open 365 days a year, 12-8 pm Monday to Friday and 4-8 pm Saturday, Sunday. 

Tel: 0808 801 0677 (adult), 0808 801 0711 (for under-18s) 


Mencap offers support and services to people in the UK who have learning disabilities. They are open from 9 am to 3 pm. 

Tel: 0808 808 1111 

Family Lives

Family Lives offers a confidential and free helpline service for families in England and Wales. Their helpline service is open 9 am – 9 pm every Monday to Friday and 10 am – 3 pm every Saturday and Sunday. 

Tel: 0808 800 2222 

Mental Health Matters Helpline

Mental Health Matters Helpline offers 24-hour emotional support to people in Hertfordshire, Coventry & Warwickshire, Stafford, Midlands & East Veterans, Midlands & East Veterans Service, Leicestershire & Rutland Recovery Service and Plymouth who are in distress or at risk of suicide. 

Tel: 0800 052 0658(Hertfordshire) 

Tel: 0800 616 171 (Coventry & Warwickshire) 

Tel: 0800 0130 626 (Stafford) 

Tel: 0300 323 0139 (Midlands & East Veterans Service) 

Tel: 0300 323 0187 (Leicestershire & Rutland Recovery Service) 

Tel: 0300 323 0101 (Plymouth) 

Leeds Survivor Led Crisis Service – Connect Helpline

Leeds Survivor Led Crisis Service – Connect Helpline provides emotional support and information for people living in Leeds who are in crisis, anxious, depressed or lonely. They are open from 6 pm-2 am every night of the year. 

Tel: 0808 800 1212 


MindLine offers a free listening service to anyone in Bristol, South Gloucestershire, Bromley, Lewisham, Greenwich, Cumbria, South Devon, Torbay, Somerset, and Central Norfolk who needs to talk about emotional or mental health distress including anxiety, depression, loneliness, self-injury, suicidal feelings, trauma, loss or concern for a family member or friend. 

Tel: 0808 808 0330 (Bristol Mind – Wednesday-Sunday from 8 pm-12 midnight) 

Tel: 020 8853 1735 (Bromley, Lewisham & Greenwich Mind – Monday-Friday 10.30 am – 4.30 pm and Tuesdays and Thursdays 6 pm – 9 pm) 

Tel: 0300 561 0000 (Mindline Cumbria – Monday – Friday 12pm – 11pm and Saturday-Sunday 5pm – 11pm) 

Tel: 0300 330 5464 (Mindline South Devon and Torbay – Tuesday – Sunday from 8 pm-11 pm) 

Tel: 01823 276892 (Mindline Somerset – Tuesday – Sunday from 8 pm-11 pm) 

Tel: 0808 802 0288 (Norwich & Central Norfolk Mind – Monday to Thursday from 2 pm to midnight and every Friday from 2 pm to midnight Sunday) 

Oxford Nightline 

Oxford Nightline provides support and information service for and by students of Oxford and Oxford Brookes universities. They are open from 8 pm-8 am, 0th week to 9th week during Oxford term time. 

Tel: 01865 270270 

Rethink Mental Illness

Rethink Mental Illness – provides telephone support service for anyone affected by mental health issues. 

Tel: 0808 801 0442 (Doncaster – 24/7) 

Tel: 0808 801 0358 (Doncaster Bassetlaw – 24/7) 

Tel: 0808 802 2288 (Dudley – Monday to Friday from 6 pm-1 am and every Saturday, Sunday 2 pm-1 am) 

Tel: 0808 801 0606 / 07537 410022 (Gloucestershire – Monday to Sunday from 5 pm to 10 pm) 

Tel: 0808 800 1010 (North East Lincolnshire – Monday-Friday, 5 pm-9 am) 

Tel: 0808 800 2073 (Sahayak – languages available: Gujarati, Punjabi, Hindu, and Urdu or English. Monday, Wednesday 4 pm-7 pm and Tuesday, Thursday 12noon-3pm.) 

Tel: 0808 801 0440 (Sheffield – 24/7) 

Rural Support

Rural Support provides a listening and signposting service for farmers and farming families across Northern Ireland through its helpline. The Helpline can provide information and advice on mental health assistance and many other issues. All calls are confidential and the helpline operates from 8 am – 11 pm, Monday to Friday. 

Tel: 0800 138 1678 

Staffordshire Mental Health Helpline – Brighter Futures

Staffordshire Mental Health Helpline offers support for people in Staffordshire who are feeling worried, stressed or low or are concerned about someone they know. They are open Monday to Friday, 7 pm-2 am and Saturday, Sunday 2 pm-2 am. 

Tel: 0808 800 2234 

Turning Point

Turning Point offers 24-hour support to members of the public in Leicestershire during a crisis. 

Tel: 0808 800 3302 

Self-injury Support

Self-injury Support offers emotional support, listening and signposting for women affected by self-injury. They are open every Tuesday, Wednesday, and Thursday from 7 pm – 9.30 pm. 

Tel: 0808 800 8088 


SupportLine offers emotional support, advice, and information particularly for people in the UK who are socially isolated, vulnerable, at-risk or experiencing any form of abuse. They are open every Tuesday, Wednesday, Thursday from 5 pm-7.30 pm. 

Tel: 01708 765200 

YoungMinds – Parents Helpline

YoungMinds – Parents Helpline offers confidential online and telephone support including information and advice, to people in the UK who are worried about the emotional problems, behaviour or mental health of a child or young person. they are open Monday to Friday, 9.30 am-4 pm. 

Tel: 0808 802 5544 

Edinburgh Crisis Centre

Edinburgh Crisis Centre offers 24-hour support to people in Edinburgh, Scotland who are dealing with anxiety, depression, panic attacks, self-harm, suicide, hearing voices. 

Tel: 0808 801 0414 

Mental Health Helpline For Wales

Mental Health Helpline For Wales offers 24-hour emotional support and information/literature on Mental Health and related matters to the people of Wales. 

Tel: 0800 132 737